Quality training is directly linked to pilots and flight crew proficiency, as well as their ability to safely operate rotorcraft in a full range of conditions and missions.
Airbus Helicopters provides complete training solutions in 26 training centers throughout the world – from ab-initio up to recurrent, along with type rating and mission training for both pilots and technicians.
Some of these centers have state-of-the-art full-flight simulators equipped with OEM data packages that provide the most true-to-life experience possible. And many of them utilize full-scale mockups, available for some rotorcraft.
In 2013 alone, Airbus Helicopters trained around 6,000 pilots and 6,000 mechanics and avionics technicians, and recorded 9,000 flight and 30,000 simulator hours during training activities.
Qualification courses, known as type-rating training, are Airbus Helicopters’ primary training support for pilots. They range from single- and multi-pilot, to renewal and instructor training courses.
Recent expansions to the training course catalogue focus on recurrent and mission training, such as emergency procedures, IFR (instrument flight rules) and night flight courses. The company also offers customized ground and in-flight training programs.
Many of these courses rely on state-of-the-art training technology such as full flight simulators, (FFS), flight navigation procedure trainers (FNPTs) and light training devices (LTDs), which provide realistic and cost-efficient mission-training that prepares pilots and flight personnel for real-world situations.
For users who prefer to train remotely, e-learning modules are available for some courses. Accessible remotely via a web application, these options help keep costs low and increase efficiency.
In addition, ab-initio pilot training is available at the company’s five ab initio training centers located in Mexico, Asia and Europe.
Technician training is another area of specialization for Airbus Helicopters, which offers type rating qualification courses for both avionics and airframes.
The curriculum involves both theoretical training and hands-on practice performed on full-size maintenance training helicopters and actual components, such as cockpits and gearboxes, to simulate real-world situations for maintenance personnel.
Specialized courses and refresher courses also are available, among other offerings.
Airbus Helicopters is committed to expanding its network of simulation trainers in order to enhance the quantity and quality of the training solutions available to customers near their operations. Conducting simulation training locally reduces the costs associated with pilot availability and means pilots can train more frequently and with greater convenience.
The two main simulation tools deployed by Airbus Helicopters are the static flight navigation procedure trainer (FNPTs) and the dynamic full-flight simulator (FFS), both of which contribute to safer and more realistic training.
Flight Navigation Procedure Trainer
The FNPT complements type rating training. It is a cost-effective solution that allows operators to accrue a greater number of training hours before moving to an FFS or real flight, or to meet the training-hour recommendations suggested by independent industry associations such as the International Association of Oil & Gas Producers.
Full Flight Simulator
As Airbus Helicopters’ full-motion training tool, FFSs are available at Helisim in France and various other locations close to customer operations. The Level D version of the FFS offers the highest level of training available on the market today, with the best fidelity, the latest technologies and the highest degree of customization. The OEM data package installed on the FFS ensures the most true-to-life experience possible.
Airbus Helicopters’ FFS network has grown exponentially over the past few years, from four in 2008 to 22 today – a number which will rise to 26 by 2016. Currently they are available for the most popular helicopters in the range.
Airbus Helicopters’ Flight Operations service is designed to support pilots and crews in addressing any operational questions and concerns that arise.
Flight Operations Crew Help Desk
The cornerstone of Flight Operations is the flight operations crew help desk – available 24/7 worldwide to handle queries related to:
Aircrew publications such as master minimum equipment lists (MMELs), flight manuals and check lists
Helicopter limitations, performance, procedures, operations and systems
Airbus Helicopters’ instructor pilots can be dispatched to customer sites to join pilots on their missions, showing them the “ins and outs” of operating the rotorcraft in their actual environment and increasing their knowledge.
This form of on-site pilot assistance can be customized to an operator’s needs to support the safety and efficiency of their operations.
Airbus Helicopters’ consulting experts analyze operational and environmental constraints to propose new service solutions that will optimize operators’ fleets.
Continuing Airworthiness Management Organization
Airbus Helicopters can design, set up and implement a Continuing Airworthiness Management Organization (CAMO) under EASA Part M to ensure the continuing airworthiness of a customer’s rotorcraft.
Customer Needs Analysis
Airbus Helicopters helps customers to optimize their training operations by identifying needs, analyzing existing systems, and proposing flexible and competitive solutions.
Safety Management System
Airbus Helicopters helps customers build their safety management systems – from audits to the full development and implementation of new safety management processes and a customized training program.
Quality Management System
With a range of services including evaluating, developing and implementing quality organizations, Airbus Helicopters supports its customers’ initiatives.
Environmental Management System
Airbus Helicopters works with customers to build environmental management systems that help them to comply with relevant environmental legislation, to identify potential environmental risks, and to increase their environmental efficiency.