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Introduction

Customers depend on their Airbus Helicopters aircraft – and with proper maintenance and upgrades they can expect a long service life. Airbus Helicopters’ wide range of maintenance and upgrade options ensure that the company’s in-service rotorcraft experience the maximum availability and continually evolve with the latest technologies and product improvements.

 

For years, the company has strongly invested in expanding its maintenance capabilities around the world, bringing on new partners like global MRO expert Vector Aerospace, which it acquired in 2011, and McAlpine in the United Kingdom (now Airbus Helicopters UK).

Today, Airbus Helicopters is represented through its nearly 30 Airbus Helicopters customer centers and more than 100 MRO service centers.

Thanks to this global network, Airbus Helicopters is ready to ensure aircraft maintenance and upgrade work is completed efficiently, and rotorcraft downtime is limited.

Maintenance

In-house and On-site Maintenance

Airbus Helicopters is ready to provide a range of service levels for line, intermediate and heavy maintenance activities – from dispatching experts on-site, to welcoming a rotorcraft at an Airbus Helicopters-certified center.
Line maintenance, which is often completed within a short period of time and does not require specialized equipment, training or facilities, can be performed either on the flight line or on-site at a customer’s premises.

Intermediate maintenance is more often performed at a maintenance center due to the higher level of tools, equipment and training required.

Heavy maintenance and major inspections on any Airbus Helicopters rotorcraft can be performed either in-house at an Airbus Helicopters-certified maintenance center or directly at the operator’s facilities.

The Airbus Helicopters global network of approved maintenance centers is located in close proximity to customer facilities to perform these services.

Retrofit

Upgrades and Retrofit

Airbus Helicopters knows that a rotorcraft may lead multiple “lives” – adapting to new needs and expectations. This is why the company proposes high-quality upgrade and retrofit solutions for customers to modify their in-service helicopters.
Almost any aspect of a helicopter can be enhanced, from accessories and external loads to cabin systems and landing gear. Airbus Helicopters also helps customers upgrade older rotorcraft to new versions.

The company recently introduced three new upgrade offerings.
Standard Upgrades
Airbus Helicopters offers a catalogue of more than 150 upgrade solutions based on Service Bulletins and Supplemental Type Certificates (STC). The standardization of such services (incl. kits preparation, double certification) allows shorter lead times, higher competitiveness and higher maintenance efficiency. The catalogue is available on Keycopter (under Technical Publications) and on the Upgrades Web Application. Upgrades website
 
Customized Upgrades
Airbus Helicopters can develop upgrade kits for specific helicopter serial numbers. These are customized according to the configuration of the aircraft and are delivered with personalized and certified documentation.
 
Turn-Key Solutions
With this most comprehensive offer, Airbus Helicopters both designs and installs the upgrades on a customer’s aircraft. This work can be performed either at one of Airbus Helicopters’ certified maintenance centers, or on-site at customer facilities.
 

Military Support Centers

Dedicated support centers for the German and French militaries

Airbus Helicopters operates Military Support Centers (MSC) for the French and German Armed Forces. Their organizational structures and processes are fully aligned with each customers' needs and offer an extensive portfolio of services.
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